Privacy Policy

Duosis Bio (hereinafter referred to as “Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard information obtained through our website (https://duosisbio.com) and in the course of our business operations, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

I. Introduction and Scope

This policy applies to all personal data collected from:

Visitors to our website (https://duosisbio.com)
Customers, clients, and partners using our services (genetic testing, sequencing, bioinformatics)
Research collaborators and participants
Job applicants
Vendors and business partners

II. Information We Collect

We may collect the following categories of personal data:

Information You Provide: Name, email address, phone number, postal address, professional details, health/medical/genetic information (with explicit consent for specific services), project requirements, payment information, resume/CV details.
Information Collected Automatically: When you visit our website, we may collect technical data such as IP address, browser type, device information, pages visited, time spent, and referring website addresses through cookies and similar technologies.
Information from Third Parties: We may receive information from business partners, collaborators, or publicly available sources as permitted by law.

III. Purposes of Data Processing

We process your personal data for lawful purposes, including:

To provide, deliver, and improve our molecular diagnostic, genomic sequencing, and bioinformatics analysis services.
To manage customer and partner relationships, communicate about projects, and provide technical support.
To conduct scientific research and development for advancing genomic science, with appropriate consent and ethical approvals where required.
To process payments and manage financial transactions.
To comply with legal and regulatory obligations applicable in India.
To recruit and evaluate potential employees.
To secure our website, prevent fraud, and ensure network and information security.
To send you updates, marketing communications, or scientific literature (where you have consented).

IV. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

Your explicit consent (especially for sensitive personal data like health/genetic information).
The performance of a contract with you.
Compliance with a legal obligation.
For legitimate interests pursued by us, provided such interests are not overridden by your data protection rights.

V. Data Sharing and Disclosure

We do not sell your personal data. We may share it with third parties only in the following circumstances:

With service providers and processors who assist in our operations (e.g., cloud hosting, data analytics, payment processing) under strict confidentiality agreements.
With research collaborators and institutions as part of agreed-upon studies, subject to rigorous ethical and data protection agreements.
If required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, our users, or the public.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, with notice to you.

VI. Data Security

We implement appropriate technical and organizational security measures, including encryption, access controls, secure networks, and regular security assessments, to protect your personal data from unauthorized access, alteration, disclosure, or destruction, in line with reasonable security practices and procedures as mandated under Indian IT laws.

VII. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as those under the Drugs and Cosmetics Act, clinical trial regulations), resolve disputes, and enforce our agreements.

VIII. Your Rights (Under DPDPA, 2023 and Other Applicable Laws)

Subject to applicable law, you may have the right to:

Access and Confirmation: Confirm whether we are processing your data and request a copy.
Correction and Updation: Request correction of inaccurate or incomplete data.
Deletion: Request erasure of your personal data in certain circumstances.
Grievance Redressal: Lodge a complaint with us and seek redressal.
Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity.
Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact our Grievance Officer using the details in Section XI.

IX. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy (if available) for more details.

X. International Data Transfers

As a global biotechnology company, your data may be transferred to and processed in countries other than India. We ensure such transfers are governed by appropriate safeguards, such as standard contractual clauses approved by relevant authorities, or are made to jurisdictions deemed adequate under applicable law.

XI. Grievance Officer / Data Protection Officer

In compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer. For any questions, concerns, requests regarding your personal data, or to report a security incident, please contact:

We will acknowledge your grievance within 24 hours and resolve it within one month from the date of receipt.

XII. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated “Last Revised” date. We encourage you to review this page regularly.

XIII. Consent

By using our website and services, you consent to the collection, storage, processing, and transfer of your personal data as described in this Privacy Policy.

Privacy Policy

I. Introduction and Scope

This policy applies to all personal data collected from:

Visitors to our website (https://duosisbio.com)

Customers, clients, and partners using our services (genetic testing, sequencing, bioinformatics)

Research collaborators and participants

Job applicants

Vendors and business partners

II. Information We Collect

We may collect the following categories of personal data:

Information You Provide: Name, email address, phone number, postal address, professional details, health/medical/genetic information (with explicit consent for specific services), project requirements, payment information, resume/CV details.

Information Collected Automatically: When you visit our website, we may collect technical data such as IP address, browser type, device information, pages visited, time spent, and referring website addresses through cookies and similar technologies.

Information from Third Parties: We may receive information from business partners, collaborators, or publicly available sources as permitted by law.

III. Purposes of Data Processing

We process your personal data for lawful purposes, including:

To provide, deliver, and improve our molecular diagnostic, genomic sequencing, and bioinformatics analysis services.

To manage customer and partner relationships, communicate about projects, and provide technical support.

To conduct scientific research and development for advancing genomic science, with appropriate consent and ethical approvals where required.

To process payments and manage financial transactions.

To comply with legal and regulatory obligations applicable in India.

To recruit and evaluate potential employees.

To secure our website, prevent fraud, and ensure network and information security.

To send you updates, marketing communications, or scientific literature (where you have consented).

IV. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

Your explicit consent (especially for sensitive personal data like health/genetic information).

The performance of a contract with you.

Compliance with a legal obligation.

For legitimate interests pursued by us, provided such interests are not overridden by your data protection rights.

V. Data Sharing and Disclosure

We do not sell your personal data. We may share it with third parties only in the following circumstances:

With service providers and processors who assist in our operations (e.g., cloud hosting, data analytics, payment processing) under strict confidentiality agreements.

With research collaborators and institutions as part of agreed-upon studies, subject to rigorous ethical and data protection agreements.

If required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, our users, or the public.

In connection with a business transaction, such as a merger, acquisition, or sale of assets, with notice to you.

VI. Data Security

VII. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as those under the Drugs and Cosmetics Act, clinical trial regulations), resolve disputes, and enforce our agreements.

VIII. Your Rights (Under DPDPA, 2023 and Other Applicable Laws)

Subject to applicable law, you may have the right to:

Access and Confirmation: Confirm whether we are processing your data and request a copy.

Correction and Updation: Request correction of inaccurate or incomplete data.

Deletion: Request erasure of your personal data in certain circumstances.

Grievance Redressal: Lodge a complaint with us and seek redressal.

Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity.

Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact our Grievance Officer using the details in Section XI.

IX. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy (if available) for more details.

X. International Data Transfers

XI. Grievance Officer / Data Protection Officer

In compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer. For any questions, concerns, requests regarding your personal data, or to report a security incident, please contact:

We will acknowledge your grievance within 24 hours and resolve it within one month from the date of receipt.

XII. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated “Last Revised” date. We encourage you to review this page regularly.

XIII. Consent

By using our website and services, you consent to the collection, storage, processing, and transfer of your personal data as described in this Privacy Policy.